Privacy policy
Last updated: October 2026
At SunCatcher Co, we respect your privacy and take care with the information people share with us. This policy explains the kinds of personal information we may collect, how we use and protect it, and the choices you have about your information.
What we collect
The information we collect depends on how you interact with us. It may include your:
name and contact details
organisation, role or other professional information
information you provide when you contact us, complete a form or register for something
information you choose to share through our programs, coaching, workshops, events or advisory work
billing or transaction information.
We may occasionally receive information about you from an organisation you work with, for example where your employer engages us to deliver a program.
How we use your information
We use personal information to run SunCatcher Co and deliver our work. This may include:
responding to enquiries
delivering programs, coaching, events, workshops and advisory work
communicating with clients and participants
managing registrations and payments
improving our work and services
keeping appropriate business records
sending news, ideas or invitations where you have chosen to receive them.
You can unsubscribe from marketing emails at any time.
Personal and sensitive information
Our work sometimes involves people sharing information that is personal, confidential or sensitive, particularly through coaching, leadership programs, surveys and facilitated conversations.
We take the confidentiality of this information seriously and handle it with particular care. We use sensitive information only for the purpose for which it was collected, with your consent, or where otherwise permitted or required by law.
Our website and analytics
Our website is hosted by Squarespace, which collects information about how visitors find and use our website. This may include information such as your device or browser, pages visited, how long you spend on the site and how you arrived there.
We use this information to understand website traffic and improve our site and content.
Squarespace may use cookies and similar technologies to collect this information. You can control cookies through your browser settings and, where available, through the cookie settings on our website.
How we store and share information
We use trusted technology providers to help us operate our business, including for website hosting, email, cloud storage, online meetings, forms and financial administration. Some of these providers operate internationally, which means information may be stored or processed outside Australia. We don't sell or rent your personal information, and never will. We only share it where reasonably necessary to deliver our work, where you have consented, or where required or authorised by law. We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access or disclosure.
Accessing or correcting your information
You can contact us if you'd like to access personal information we hold about you or ask us to correct something that is inaccurate or out of date.
Questions or concerns
If you have a question or concern about how we handle your personal information, please contact us at hello@suncatcherco.com
We'll take your concern seriously and aim to respond within a reasonable timeframe.
Changes to this policy
We may update this policy from time to time as our work, technology or legal obligations change. The latest version will always be available on our website.